If your mobile app is getting lots of downloads and you have lots of Customer activity then you may want to get our Pro Hosting Upgrade to ensure your app continues to run smoothly. The more Customers who use an app concurrently puts what is called “load” (sort of like strain) on a server and can potentially crash it causing a major interruption in your app’s uptime (ie live status). We’ll boost all the resources allotted to your app from server space, to adding an SSD Hard Drive, NGINX, more RAM and more CPU power.
A more in-depth understanding of why hosting resources are needed is this – your App communicates with your Square Account – on Square’s servers. That’s how it’s able to pull your images, location(s), categories and menu items (or products). In addition, your app also “pushes” or sends information to Square, like Orders, Payment Info and payments. ie. all the pickup and order information for example. In order to make that experience as fast as lightening so your app feels like a major brand app, like Starbucks, powerful hosting is necessary. We (at Pre-Order) tried our best to give Square Businesses a major brand like mobile app solution, so it’s up to all of us to work together so you have that major brand-like speed and experience.